Warranty Policy

This warranty applies to all products purchased from Accessorella and begins on the date of delivery.

Warranty Period

• All products are covered by a 2-year legal warranty in accordance with EU consumer laws.
• Refurbished or renewed products include a 12-month warranty, unless stated otherwise on the product page.

What the Warranty Does Not Cover

• Damage caused by improper use, accidents, drops, or negligence.
• Disassembly, modification, or unauthorised repairs.
• Incorrect installation or use outside manufacturer instructions.
• Normal wear and tear (for example, batteries, cables, fabrics).
• Electrical damage caused by incorrect voltage.
• Software issues, virus removal, data loss, or factory resets.

When the Warranty Becomes Invalid

• If the product has been opened, altered, or repaired by a non-authorised service provider.
• If serial numbers, safety labels, or warranty seals are removed or damaged.
• If the purchase receipt or warranty documentation is missing or altered.

Warranty Assistance

If you need warranty support or have questions, please contact our customer service team:

Email: info@accessorella.com